• The typical turnaround time for repairs is about 5 to 7 business days, as all coils are treated with high priority. Our process includes an initial inspection, a thorough decontamination procedure, and a complete subsystem test. If any issues are identified, they are documented, and we continue with a full system test. Once the service is complete, we perform either a full bench test or a system test using a phantom.
  • For customers who know the specific issue with their coil, repair times can often be shortened if we are informed in advance.
  • Interestingly, some customers prefer a slower repair process! These customers may send a large shipment of coils—such as 10 at a time—and opt for lower-priority repairs to save significantly on costs compared to expedited services.
  • For those needing faster turnaround, we also offer expedited services for an additional fee. Please contact us for more information about this option.